Refund Policy

Your satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a 7-day refund policy.

Conditions for Refund:

• The request must be made within 7 days of receiving your order.

• The product must be unused, unopened, and in its original packaging.

• For hygiene and safety reasons, opened sexual wellness products are not eligible for refund.

To request a refund, please email us at desirex360.com@gmail.com with your order details.

Once approved, the refund will be processed to your original payment method within 5–7 business days.